|  OUR SERVICES  |

GENERAL ADMIN & SUPPORT

Are you a passionate but very busy individual or business looking for an extra pair of hands to help you?

We work closely with you to figure out what items we can take off your ‘desk’ and let you concentrate on your projects, passion and overall focus on what you love doing.

Here’s a glimpse of what we offer:

  • Be your buffer when it comes to emails – let us get the bulk of it and let you decide what emails you will deal with yourself
  • Help you project manage – keep you on track and meet deadlines, be the in-between for suppliers, contractors, etc.
  • Get research done for you
  • Update reports (Excel, CRM, etc.) on a regular basis
  • Copy type/transcribe reports, letters and more
  • Got an online shop? Great. We have special packages for this type of work that will suits your needs.

NEWSLETTERS

Everyone has something important to say! That includes you. Share your news, offers and juicy stories with your target market straight into their e-mail inbox.  We are here to ensure this gets done quickly and smoothly. How? Here’s how:

  • Set up of Mailchimp account for you
  • Import of database (by csv or manually)
  • Assist with template design
  • Add images and content (generally provided by yourself)
  • Get content written up if required (We can get a content writer to assist if you wish!)
  • Schedule newsletter for you (weekly, fortnightly or monthly)
  • Look at the reporting – opening, click-through and bounce rate (data you need to know!)

We have several packages available to choose from for every need!

Affiliates



Member of 'Virtually Yours' - The Virtual Assistant & Training Network

"Sometimes you can have the smallest role in the smallest production and still have a big impact.”

Neil Patrick Harris

EMAIL MANAGEMENT

Every business owner’s dream must be ‘Zero Inbox’. Are you ready to take action and get a step closer to it? Then let us help you make it happen by:

  • Initial audit of your current inbox status
  • Suggest ways to clear out and maintain low email inbox
  • Provide procedure for you (and us) on how to manage your e-mails on a daily basis
  • We handle agreed e-mails for you
  • Regularly provide feedback on improvements to achieve best workflow for you
  • Gmail or Outlook – we can assist with both

Feel less of the Email inbox stress and get back on top of your important replies by letting us help you.

WEBSITE MANAGEMENT

Your website is ever evolving and sometimes it takes a backseat to running your business which is robbing your business of an amazing tool.  Do you need some help with keeping on top of your website content updates?  We are able assist you with this in the following areas:

  • Upload your blog posts (daily, weekly or how often you need)
  • Monitor for blog posts comments (and respond as per agreed guidelines)
  • E-Commerce assistants as per agreement (generally upload of products & maintenance of content)

We offer monthly packages as well as one-off rates to management your website updates.  If this sounds like something you need, then let us know and we can talk to you about our available packages.

Operating Times

After hours appointments can be arranged depending on availability but attract a 25% additional fee on top of normal hourly rate.

READY TO GET BACK TO YOUR PASSION?

Click the “contact us” button and let The Business Support Factory sort our your business administration needs!

CONTACT US

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