eCommerce Package

Please see what fits your needs and don’t hesitate to get in touch if you have different requirements. We will be happy to discuss any questions or needs you have.


Who can benefit of this package?

Our package is ideal for:

  • Small Business
  • Start Ups
  • Individuals

Basically anyone that runs an online store or shop and feels the need to get an extra pair of hands to assist with the day to day running of it.



Member of 'Virtually Yours' - The Virtual Assistant & Training Network

"Sometimes you can have the smallest role in the smallest production and still have a big impact.”

Neil Patrick Harris

ECommerce Packages Details

We can look after the following for you when it comes to your online store:

Customer Service:

Email support and/or live chat. Possible phone support can be arranged.

Order Processing:

Order confirmation, entry, shipment and invoicing.


Set up product returns, exchanges and refunds for your customers and communicate via email.

Manage Inventory:

Monitor stock levels, update website to reflect stock levels and inform you of products needing restocking.

Order Products:

Set up purchase orders and work with suppliers, process supplier invoices for payment.

Website Management:

Uploading or updating products (description, images, etc), upload of blog posts, newsletters, business news, etc.

We would be happy to discuss your needs and provide you a custom package quote to ensure it fits with your needs. Contact us for a FREE  chat (via phone or Skype) to see how you can benefit from our service.

Operating Times

After hours appointments can be arranged depending on availability but attract a 25% additional fee on top of normal hourly rate.


Click the “contact us” button and let The Business Support Factory sort our your business administration needs!


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